SoterHelp Centre

Monitoring Your Equipment: Devices Page Overview

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Devices Page

๐Ÿ” What Is the Devices Page?

The Devices Page in the Soter Dashboard gives you a real-time overview of the status, usage, and battery health of all your SoterCoach devices. It's a valuable tool for ensuring operational readiness and accountability.

๐Ÿงพ What You'll See

ColumnDescription
Device NameMatches the 4-digit code printed on the back of each device.
Last UserDisplays the most recent worker who used the device โ€” useful for follow-up if a device is misplaced.
Battery LevelShows the current battery percentage. Devices should remain charged in the Hub to stay operational.
Last Sync TimeIndicates when the device last synced data with the Hub or App. A stale sync could mean the device hasn't been returned.

๐Ÿ”„ Why Use This Page

  • Recover Lost Devices: Match device codes with last users.
  • Monitor Charging Habits: Catch devices that are regularly low on battery.
  • Track Usage Patterns: Identify devices not syncing โ€” they may not be returned or are idle.

Best Practices

  • Check this page weekly to ensure all devices are in rotation and fully functional.
  • Use it during program audits or troubleshooting sessions to confirm which devices are in use and which are missing.
  • If a device is missing or not synced recently, contact the last assigned user for follow-up.

Related Articles

  • Returning Devices Properly
  • Troubleshooting Device Sync Issues
  • Setting Up the SoterCoach Hub