SoterHelp Centre

Managing Sites, Departments, and Job Roles in the Soter Dashboard

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Adding and Removing Categories

What Are Company Categories?

Company categories — such as Sites, Departments, and Job Roles — help you organize and filter worker data within the Soter Dashboard. You can manage these categories from the "My Company" section.

How to Add Categories

  1. Go to My Company → scroll to Company Categories.
  2. Choose the category type (e.g., Site, Department, Job Role).
  3. Click "Add" → then "Create entry."
  4. Enter one or more names:
    • Add multiple at once by separating with commas
    • Click "Create new entry"

→ Your entries will now appear in the dashboard and can be assigned to workers.

How to Edit or Remove a Category

  1. Click the menu icon (⋮) next to any category name.
  2. Choose to:
    • Edit name
    • Delete category

Important:

If you delete a category that is currently assigned to workers:

  • It will be removed from their profiles
  • You will no longer be able to use it for data filtering in reports or dashboards

Best Practices

  • Use consistent naming conventions (e.g., "Site – Melbourne" vs "Melbourne Plant") to avoid confusion.
  • Regularly audit and clean up unused categories.
  • Reassign users before deleting a category to avoid data gaps.