SoterHelp Center

The Soter Device, Hub, and Attachments

Watch the video: The Soter Device, Hub, and Attachments.

Overview

This guide covers the core hardware that powers your SoterCoach program: the Soter Device, SoterCoach Hub, and their related attachments. These tools work together to collect ergonomic movement data, provide worker feedback, and upload insights to your dashboard — all without needing a phone or Wi-Fi connection.

The SoterCoach Device

Use

Worn during either the back or shoulder program.

Battery Life

Up to 20 days.

Design

Lightweight, water-resistant, drop-resistant, pacemaker-safe, and suitable for all body types.

Sensors

Includes an accelerometer, gyroscope, and pressure sensor — no microphone, no GPS.

Privacy

Does not track location or audio; only ergonomic movement data is collected.

Cleaning

Wipe with sanitizing wipes (avoid the USB slot).

How It Works

  • The device provides haptic feedback (beeps + vibrations) to guide workers in real-time.
  • Data is collected passively throughout the shift.
  • No Wi-Fi or phone is needed while wearing the device.

The SoterCoach Hub

Capacity

Charges and stores up to 40 devices.

Interface

Built-in touchscreen tablet and scanner.

Check-In/Check-Out

Enables fast, autonomous user interaction — scan and go.

Connectivity

Uses SIM card by default; Wi-Fi optional.

Syncing

Transfers ergonomic data to the Soter Dashboard at end-of-shift.

Setting Up the Hub

  1. 1Unbox & Plug In. Open the case and plug the Hub into a power outlet.
  2. 2Power On the Tablet. If it doesn't auto-start, press the power button on the tablet's upper right side.
  3. 3Insert Devices into Charging Ports. Wait for a beep sound confirming the connection.
  4. 4Keep the Hub Charged. It must remain plugged in to ensure continuous syncing during the program.

Need Help?

For cleaning details visit: Cleaning and Maintenance Guide