SoterHelp Center

Daily Workflow: Taking, Wearing, and Returning SoterCoach Devices

Watch the videos below, then follow the daily routine step by step.

Daily Work Flow

Taking and Returning Devices

Daily Workflow Overview

Each day of the program, workers follow a simple routine with the SoterCoach device to build safer movement habits and contribute to long-term injury prevention.

1. Start of Shift: Taking a Device

At the beginning of their workday, workers will:

  1. 1Tap "Start work shift" on the SoterCoach Hub touchscreen.
  2. 2Log in using a method defined by your organization: scan a QR code, enter a login ID, or scan an employee badge.
  3. 3Scan the QR code on the back of the selected device.
  4. 4If it's their first session, they will choose a program (spine or shoulder), depending on company settings, and attach the device correctly: Spine Program → clipped to collar; Shoulder Program → secured on armband.

Optional: Workers can adjust the device's beep volume by pressing the button until they find the desired level.

2. During Shift: Wear and Learn

  • Wear the device for the entire shift.
  • Respond to haptic feedback (beeps and vibrations) by adjusting posture or movement.
  • On Day 1, no feedback is delivered — this establishes a baseline.
  • From Day 2 onward, feedback activates and typically peaks, then reduces as the worker improves.
  • After Day 3, improvement scores begin appearing in the Dashboard.

3. End of Shift: Returning the Device

At the end of their shift, workers will:

  1. 1Tap "Finish work shift" on the Hub.
  2. 2Scan the device QR code.
  3. 3Dock the device in the Hub (USB port down) to charge and sync data.

Optionally, they can

  • Review daily progress
  • View hazardous movements, improvement highlights, and trend insights
  • Leave feedback about their experience

Tips for Success

Collect worker feedback during and after the program to reinforce engagement. Encourage reflection on progress to help sustain ergonomic improvements. Emphasize that fewer alerts mean improved safety and technique.