SoterHelp Center

Locking a dashboard

Once your dashboard looks the way you want, lock its design. Locking stops the layout, charts and theme from being changed by accident, by you or by SoterAI, while the data keeps updating. It's especially useful for dashboards you rely on for a long time, such as one on a team screen or in a regular review.

Lock the design

Click the padlock (Lock design) in the dashboard's header, or open the card's ⋯ menu on the Dashboards page and click Lock design. The design locks straight away and a Locked label appears next to the title.

Hover over the padlock to see a reminder: Layout and theme are frozen; data keeps refreshing. Only the author can unlock.

SoterAI can't lock or unlock a dashboard itself. You always do this yourself.

What locking does

On a locked dashboardAllowed?
Scheduled refreshes and Update now update the dataYes
You ask SoterAI questions in the chatYes
Charts, tables or layout changeNo
The theme changesNo
The dashboard is renamedNo
A component is selected to chat about itNoYou'll see “This dashboard is locked. Unlock it to make changes.”

If you ask SoterAI to change the design of a locked dashboard, it explains that the dashboard is locked and leaves it unchanged.

Unlock the design

Click the padlock again (Unlock design), click Locked on the dashboard's card, or choose Unlock design from the card's ⋯ menu. Make your changes through the chat, then lock it again. Only the dashboard's author can lock or unlock it.

Things to know

Locking doesn't freeze the data

A locked Live dashboard keeps refreshing. See Keeping a dashboard up to date.

Locking isn't about who can edit

Only the author can change a dashboard, whether it's locked or not.

Locking and unlocking count as updates

The dashboard's “Updated” time changes.

Locking doesn't share anything

To let others see the dashboard, see Sharing a dashboard.