SoterHelp Centre

Using Monday.com with SoterAI

Connect your Monday.com account to SoterAI and access your boards, items, updates, and project data directly inside your chats and workflows.

What SoterAI can access

Once connected, SoterAI has read-only access to:

  • Boards — all boards you have access to, including their structure and columns
  • Items — tasks, projects, and records within boards
  • Updates — comments and activity on items
  • Subitems — nested items within parent items
  • Groups — item groupings within boards
  • Columns — custom fields and their values (status, dates, people, etc.)

What SoterAI cannot do

  • Create, edit, or delete boards or items
  • Change column values or statuses
  • Post updates or comments
  • Access boards you don't have permission to view
  • Access workspace settings or user management

How to connect

Click the puzzle piece icon in the chat input bar to open the Connectors panel. Find Monday.com and click Connect.

You'll be redirected to Monday.com to authorize SoterAI. Sign in with your Monday.com account and grant access. Once complete, return to SoterAI — you're connected.

Example queries

Finding boards and items

  • "Show me all my Monday.com boards"
  • "Find items in the Safety Inspections board"
  • "What tasks are assigned to me this week?"
  • "Show overdue items in the Compliance Tracker board"

Reading and summarising

  • "Summarise the latest updates on the Q2 Safety Audit item"
  • "What's the status of items in the Risk Assessment group?"
  • "Show me all items with status 'Blocked'"

Using Monday.com data in workflows

  • "Create a safety report using data from my Incident Tracking board"
  • "Compare completion rates across all safety-related boards"
  • "List all items due this month with their owners"

Use cases

Safety action tracking

Ask SoterAI to find all open safety actions from your Monday.com boards, check their status, and identify any that are overdue or blocked.

Project status reviews

Get a quick summary of project progress across multiple boards — SoterAI can pull item counts, completion rates, and highlight items needing attention.

Cross-board reporting

Combine data from multiple Monday.com boards into a single report or analysis, such as aggregating all compliance tasks across departments.

Troubleshooting

IssueSolution
Can't see a boardCheck that you have access to the board in Monday.com. SoterAI can only see boards you can access.
Connection expiredReconnect via the Connectors panel. Monday.com tokens may expire after extended periods.
Items not appearingTry being more specific with board names. Also check that items aren't in private or restricted boards.
Slow responsesLarge boards with many items may take longer to query. Try narrowing your search criteria.