Adding SoterAI to Your Phone

You need a SoterAI account. Accounts are created by your organisation's administrator; you can't sign up in the app. If you don't have an account yet, contact your SoterAI administrator.

• iPhone and iPad: Download on the App Store — requires iOS 15 or later (iPadOS 15 or later on iPad).
• Android phones and tablets: Get it on Google Play

You can also search for “SoterAI” in either store.

1. 1Open the SoterAI app.
2. 2Enter your work email address, the one you use to sign in to SoterAI on the web, and tap Continue.
3. 3Open the sign-in email on the same device and tap the link. The app opens and signs you in.

The sign-in screen remembers the last account used on the device.

You don't need a password to sign in to the app.

If your organisation signs in to SoterAI on the web through its own company sign-in page (single sign-on, or SSO), the app works the same way. After you tap Continue, your company’s sign-in page opens instead of a sign-in email being sent. Sign in with your usual company account and the app opens and signs you in.

• First time using SoterAI? Sign in once to SoterAI on the web first, then sign in to the app.
• Closed the sign-in page by mistake? The app tells you that you aren’t signed in. Tap Continue to try again.

• Check your spam or junk folder.
• Make sure you entered the email address you use for SoterAI.