SoterHelp Centre

Using Chat

The Chat Assistant in SoterAI provides an AI-powered conversational interface for asking safety, compliance, and risk-related questions. Use it to get instant insights, draft documents, or troubleshoot issues without leaving the platform.

Chat Screen

Access the Chat screen to start a conversation with SoterAI. The interface displays:

  • A message history showing past exchanges
  • A prompt input field for new queries
  • Quick-action buttons for common tasks and templates
  • An upload icon for attaching photos, videos, or documents
  • A microphone icon for sending voice messages
SoterAI Chat Interface Screenshot

Sending Messages

Type your question or command in the prompt field and press Enter or click Send. You can also:

  • Attach files (photos, videos, or documents) by clicking the upload icon — SoterAI can analyze visual and text content inline.
  • Send voice inputs by clicking the microphone icon. SoterAI automatically transcribes your speech and responds just as it would to typed text.
  • Use natural language — SoterAI understands conversational phrasing.

Prompt Best Practices

  • Be specific: Include relevant context (e.g., "Identify hazards in this warehouse layout").
  • Use actionable requests: Ask for steps, summaries, or templates (e.g., "Generate a toolbox talk on ladder safety").
  • Provide references: When asking about documents you've uploaded, mention the file name or section.

Context & Memory

  • SoterAI retains context within a session, so follow-up questions will build on previous messages.
  • To reference earlier parts of the conversation, use pronouns or summaries (e.g., "Based on the last risk analysis...").
  • Reset the context by clicking New Chat when you need a fresh session.

Use the Chat Assistant to streamline safety workflows, draft documentation, and get real-time risk intelligence—all through a simple conversational interface.