SoterHelp Centre

Workflow Library is live

Product Release
15 June 2026

The Workflow Library is now live. Browse purpose-built workflows for your role, build custom ones, and share them across your org — all from a single Library tab. This release also brings full Workflow Lifecycle Management and Record Type Sharing.

Workflow Library

What it does

  • You can now browse every workflow your workspace can access from a single Library tab. Workflows are organised by vertical — Getting Started, EHS/Risk, Claims, Producers, Analytics — so you find what you need in seconds.
  • You can add workflows to your personal My Workflows tab, try them without adding, or search across the entire library.
  • No more generic AI. These are structured workflows built for the actual work you do.

Who it's for

All users.

How to find it

Workflows Page → Library Tab

Full walkthrough: Workflow Library overview

The library is growing. Environmental, psychosocial, and industry-specific workflows are being added now.

Workflow Lifecycle Management

What it does

  • Create your own custom workflows, then edit, share, clone, and archive them — all from the workflow menu.
  • Edit updates your instructions and metadata instantly across all shared workspaces. Share sends workflows to specific workspaces or org-wide with in-app notifications.
  • Clone creates an independent copy so you can experiment without affecting the original. Archive removes a workflow from all workspaces immediately, and restoring it restores all previous sharing automatically.

Permissions note: Lifecycle actions (edit, share, clone, archive) are available to workspace owners and managers only.

Who it's for

All users — lifecycle actions for workspace owners and managers.

How to find it

Workflows Page → Custom Workflow tile → ⋮ menu (top right)

Full walkthrough: Custom Workflows Lifecycle Management

Also in this release

Record Type Sharing

  • Share Record Types (forms and checklists) across workspaces within your organisation. Build a form once, share it to every workspace instantly — no more recreating the same checklist across teams.
  • Especially useful for safety managers and risk control teams.
  • Find it at: Record Type → 3-dot menu → Share

Have questions about the June 2026 releases? Contact your account manager or reach out to our support team for personalised guidance.