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BPO & EH&B Vertical Workflows Are Live

Product Launch
26 August 2026

BPO & EH&B Vertical Workflows Are Live

Business Process Outsourcing (BPO) & Employee Health & Benefits (EH&B)

Two purpose-built insurance vertical workflow suites just landed in the Workflow Library — automating back-office operations and running your entire benefits client lifecycle, all within your own organization.

2

New verticals

20

New workflows

$0

Setup required

SoterAI just launched two purpose-built workflow suites for insurance brokerages: the Business Process Outsourcing (BPO) Vertical and the Employee Health & Benefits (EH&B) Vertical. Both are live now in the Workflow Library — ready to use, no setup required.

BPO Vertical

Business Process Outsourcing

5 workflows

Automates the back-office work brokerages have traditionally outsourced to third-party providers or offshore teams — faster, cheaper, and entirely within SoterAI. Runs policy checking at a fraction of the cost of outsourced alternatives (previously $14–$30 per run), with every value cited to its source page and anything the documents can't support flagged for human review.

Workflows in this vertical:

Client Location IntelligenceE&O File AuditLoss Run AnalysisPolicy CheckingSummary of Insurance

Who it's for

Back-office & policy servicing teams

Where to find it

Workflows → Library → BPO tab

EH&B Vertical

Employee Health & Benefits

15 workflows

A complete, ready-to-use suite covering the full benefits client lifecycle — from the first prospect conversation, through onboarding, renewal, and analysis, to post-decision stewardship. Replace ad-hoc, built-from-scratch processes with a standardized, AI-powered suite for faster, more consistent client service.

Workflows in this vertical:

Benefits BenchmarkingBenefits Plan & Contribution ModelingClaims AnalysisClient Onboarding AuditFunding AnalysisImplementation AuditNetwork ComparisonPharmacy ReviewProposal ComparisonProspect Benefits AnalysisRenewal AnalysisRenewal PreparationSavings OpportunitiesStewardship ReportStrategic Benefits Recommendation

Who it's for

Brokers, advisors & account managers

Where to find it

Workflows → Library → EH&B tab

Your Data Stays With You

When you run BPO or EH&B workflows inside SoterAI, your client data never leaves your organization. No third-party processors. No data sent overseas. No risk of it being used to train someone else's AI. Everything stays securely within SoterAI.

Have questions about the BPO or EH&B Verticals? Contact your account manager or reach out to our support team for personalized guidance on setting them up for your organization.

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